Privacy of your personal information is of utmost importance to DoubleYou Technologies Private Limited ("Doubleyou").
Information collected automatically: When you use Woo, we automatically collect and store information about your mobile device. This information includes:
Information you choose to provide:
In order to register, you will be asked to sign-in using your Facebook login. If you do so, you authorize us to access certain Facebook account information, including information about your Facebook friends who might be common Facebook friends with other Woo users. By allowing us to access your Facebook account, you understand that we will obtain and share your name and a profile picture, as well as the name and profile picture of your Facebook friends who are common Facebook friends with other Woo users in your network
Whenever you voluntarily disclose personal information on publicly-viewable screens or pages, that information will be publicly available and can be collected and used by others. For example, if you post your email address, you may receive unsolicited messages. We cannot control who reads your posting or what other users may do with the information you voluntarily post, so we encourage you to exercise discretion and caution with respect to your personal information.
Information about others:
We may collect and store personal information about other people that is available to us through your Facebook login, namely the name and picture of certain of your Facebook friends. We will only share this information with other Woo users who are already friends with your Facebook friend and who already have access to such information.
We use your information to provide you the recommendations that are selected by the Woo server on the basis of a matching algorithm.
We does not rent, sell, exchange, transfer, or release your personal information to third parties and persons who are not part of the Woo
We allow you to choose the level of disclosure of your personal information on your online profile to other Members by allowing you to decide the appropriate privacy settings for your account.
We are not responsible for any information that Members, intentionally or otherwise, disclose in the free text areas of their profile, or in any publically accessible forum
Doubleyou reserves the right to edit or delete, at its sole discretion, any content posted by you on the Woo.
Doubleyou will always take your permission if it intends to use your name, photograph, or any other personally identifiable information for its marketing material.
We may share user information with others for various reasons as described below. What information we make available to others depends on the nature of our relationships with them. We generally require these others to keep our users information confidential.
Service Providers: We may share all of the types of information we collect with vendors who provide services to us
Mobile device IDs: In order to recognize you, store your preferences, and track your use of our application, we may store your mobile device IDs (the unique identifier assigned to a device by the manufacturer) when you use the Woo application. Unlike cookies, device IDs cannot be deleted.
What we don't share: We do not provide third parties with your name, address, email address, or phone number.
Aggregated Information: We may publicly disclose aggregated information about our users, such as the total number of our users and their overall demographics.
Legal matters: Please note that Doubleyou may be required to disclose personally identifiable information by law or to comply with legal processes; to respond to claims alleging that any of the content violates the property, privacy, publicity or other rights of others; to protect the rights, property, or safety of Doubleyou, its employees, or Members; or to assist a criminal investigation by law enforcement officials. We may also transfer your information to our group company or to another company in connection with a corporate restructuring, such as a sale or merger.
We do not allow persons under 18 to register for any service, and we do not knowingly collect any personally identifiable information from persons under the age of 18.
Welcome to Woo!
Doubleyou has established a network for single people ("Woo") through its application ("Woo App”). Any person who login with Facebook account and provide permission to access their Facebook information fulfils the criteria set out in the section (Eligibility check algorithm) can become a member of Woo ("Member"), by paying the fee stipulated in their chosen subscription plan ("Subscription Fee"). Woo provides its Members an environment to interact with each other. Please note that Doubleyou does not guarantee a match. Doubleyou takes utmost care to screen all applicants and ensure their eligibility and suitability to join the Woo but does not make any representations about or stand guarantee to the character of its Members.
Applying for Membership
You can become a Member of Woo only through an access to your Facebook information.
You must be over 18 years of age, and legally single to be considered for membership to Woo. To be considered for membership to Woo, you must also not be in any romantic relationship. You agree to inform Woo immediately of any change in your relationship or marital status to avoid misleading other Members of the Woo. Doubleyou reserves the right to approve or reject your application for membership without assigning any reason.
By applying to be a Member, you consent to receive communication from Woo in all forms including phone calls, emails, mailers, text messages and push notifications. This consent shall supersede any registration, or preferences set, by you with the Do Not Disturb Register (DND Register) or the National Customer Preference Register (NCPR).
By accessing and using the Service, you represent and warrant that you have the right, authority and capacity to enter into these terms and conditions and to abide by all of the terms and conditions. Using the Service may be prohibited or restricted in certain countries, you are responsible for complying with the laws and regulations of the territory from which you access or use the Service.
Membership and Subscription
If your application for membership is accepted, Woo will create a Member profile based on the Facebook information that you provided. Your profile will be accessible to other Members, based on your privacy settings, once you become a Member by paying the Subscription Fee. The Subscription Fee paid is non-transferrable. By becoming a Member, you consent to continue receiving communication from Woo in any form including phone calls, emails, mailers, text messages and push notifications. This consent shall supersede any registration with or preferences set by you with the Do Not Disturb Register (DND Register) or the National Customer Preference Register (NCPR).
Doubleyou reserves the right to modify its subscription plans at any time. Doubleyou will notify you of any changes to its subscription plans.
Your membership begins on the day Doubleyou receives your Subscription Fee. However, if the Subscription plan you choose, any promotional offer of Doubleyou that you may be using, or the terms of your invitation to join Doubleyou provide otherwise, your membership will begin on the day specified in such Subscription plan, promotional offer, or terms of your invitation. Your membership will be activated only after Doubleyou receives your payment of the Subscription Fee from the third party payment processor
Interaction among Members
Doubleyou does not bear any responsibility for Member-to-Member interactions— whether online, or at Member-initiated "get-togethers", dates, or other events offline. Doubleyou is not responsible to Members who intentionally, or otherwise, disclose their personal information in the free text areas of their profile or in any publically accessible forum
When interacting with other Members, you agree that:
Termination of Membership
Woo reserves the right to terminate your membership in the following situations:
Non-commercial Use by Users
The Service is for personal use only. Users may not use the Service or any content contained in the Service (including, but not limited to, content of other users, designs, text, graphics, images, video, information, logos, software, audio files and computer code) in connection with any commercial endeavors, such as (i) advertising or soliciting any user to buy or sell any products or services not offered by Doubleyou or (ii) soliciting others to attend parties or other social functions, or networking, for commercial purposes. Users of the Service may not use any information obtained from the Service to contact, advertise to, solicit, or sell to any other user without his or her prior explicit consent. Organizations, companies, and/or businesses may not use the Service or the Service for any purpose except with Doubleyou’s express consent (such as for promoted profiles or other advertisements), which Doubleyou may provide or deny in its sole discretion. Doubleyou may investigate and take any available legal action in response to illegal and/or unauthorized uses of the Service, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email and unauthorized framing of or linking to the Service.
You are responsible for maintaining the confidentiality of the username and password you designate during the registration process, and you are solely responsible for all activities that occur under your username and password. You agree to immediately notify Doubleyou of any disclosure or unauthorized use of your username or password or any other breach of security and ensure that you log out from your account at the end of each session
Doubleyou owns and retains all proprietary rights in the Service, and in all content, trademarks, trade names, service marks and other intellectual property rights related thereto. The Service contains the copyrighted material, trademarks, and other proprietary information of Doubleyou. You agree to not copy, modify, transmit, create any derivative works from, make use of, or reproduce in any way any copyrighted material, trademarks, trade names, service marks, or other intellectual property or proprietary information accessible through the Service, without first obtaining the prior written consent of Doubleyou or, if such property is not owned by Doubleyou, the owner of such intellectual property or proprietary rights. You agree to not remove, obscure or otherwise alter any proprietary notices appearing on any content, including copyright, trademark and other intellectual property notices.
Disclaimers; Limitation of Liability
Code of Conduct; Prohibited Activities
In using Woo, you must behave in a civil and respectful manner at all times. Further, you will not:
Doubleyou has the right, but not the obligation, to monitor all conduct on and content submitted to Woo.
You are solely responsible for the content that you publish or display (hereinafter, “post”) on the Service, or transmit to other Members. You will not post on the service, or transmit to other users, any defamatory, inaccurate, abusive, obscene, profane, offensive, sexually oriented, threatening, harassing, racially offensive, or il material, or any material that infringes or violates another party's rights (including, but not limited to, intellectual property rights, and rights of privacy and publicity). You will not provide inaccurate, misleading or false information to Doubleyou or to any other user. If information provided to Doubleyou, or another user, subsequently becomes inaccurate, misleading or false, you will promptly notify us of such change. The following is a partial list of content you may not upload, post, or transmit (collectively, “submit”):
Your Representations and Warranties
For each piece of content that you submit, you represent and warrant that: (i) you have the right to submit the content to Doubleyou and grant the licenses set forth above; (ii) Doubleyou will not need to obtain licenses from any third party or pay royalties to any third party; (iii) the content does not infringe any third party’s rights, including intellectual property rights and privacy rights; and (iv) the content complies with this Agreement and all applicable laws.
You will indemnify, defend, and hold harmless Doubleyou and its affiliates, directors, officers, employees, and agents, from and against all third party actions that: (i) arise from your activities on Woo; (ii) assert a violation by you of any term of this Agreement; or (iii) assert that any content you submitted to Woo violates any law or infringes any third party right, including any intellectual property or privacy right.
Third Party Copyrights and Other Rights Copyright Policy
Doubleyou respects the intellectual property of others, and we ask our users to do the same. Each user is responsible for ensuring that the materials they upload to Woo do not infringe any third party copyright, trademark or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights.
The Service may contain, and the Service or third parties may provide, advertisements and promotions offered by third parties and links to other web sites or resources. You acknowledge and agree that Doubleyou is not responsible for the availability of such external websites or resources, and does not endorse and is not responsible or liable for any content, information, statements, advertising, goods or services, or other materials on or available from such websites or resources. Your correspondence or business dealings with, or participation in promotions of, third parties found in or through the Service, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such third party. You further acknowledge and agree that Doubleyou shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of, or reliance upon, any such content, information, statements, advertising, goods or services or other materials available on or through any such website or resource.
In App Purchases
Doubleyou may offer additional products and services for purchase (“in app purchases”) through the App Store, Google Play or other application platforms. If you choose to make an in app purchase, you will be prompted to enter details for your account with the mobile platform you are using (e.g., Apple, Android, etc.), and your Account will be charged for the in app purchase in accordance with the terms disclosed to you at the time of purchase as well as the general terms for in app purchases that apply to your Account.
Crush, Boost, Woo plus and Other Virtual Items: From time to time, you may be able to purchase, with “real world” money, a limited, personal, non-transferable, nonsublicensable, revocable license to use “virtual items”, including but not limited to Crush, Boost, Woo plus (collectively, “Virtual Items”). You are only allowed to purchase Virtual Items from us or our authorized partners through the Service and not in any other way. Virtual Items represent a limited license right governed by these terms and conditions. Except as otherwise prohibited by applicable law, Virtual Items obtained by you are licensed to you, and you hereby acknowledge that no title or ownership in or to Virtual Items is being transferred or assigned hereunder. These terms and consitions should not be construed as a sale of any rights in Virtual Items. Any Virtual Item balance shown in your account does not constitute a real-world balance or reflect any stored value, but instead constitutes a measurement of the extent of your license. Doubleyou, in its sole discretion, reserves the right to charge fees for the right to access or use Virtual Items and/or may distribute Virtual Items with or without charge. You may purchase Virtual Items only within the Service. Doubleyou may manage, regulate, control, modify or eliminate Virtual Items at any time. Doubleyou shall have no liability to you or any third party in the event that Doubleyou exercises any such rights. The transfer of Virtual Items is prohibited, and you shall not sell, redeem or otherwise transfer Virtual Items to any person or entity. Virtual Items may only be redeemed through the Service. ALL PURCHASES AND REDEMPTIONS OF VIRTUAL ITEMS MADE THROUGH THE SERVICE ARE FINAL AND NON-REFUNDABLE. The provision of Virtual Items for use in the Service is a service provided by Doubleyou that commences immediately upon the acceptance of your purchase of such Virtual Items. You agree to pay all fees and applicable taxes incurred by you or anyone using your account. Doubleyou may revise the pricing for the goods and services offered through the Service at any time. YOU ACKNOWLEDGE THAT DOUBLEYOU IS NOT REQUIRED TO PROVIDE A REFUND FOR ANY REASON, AND THAT YOU WILL NOT RECEIVE MONEY OR OTHER COMPENSATION FOR UNUSED VIRTUAL ITEMS WHEN AN ACCOUNT IS CLOSED, WHETHER SUCH CLOSURE WAS VOLUNTARY OR INVOLUNTARY.
Doubleyou may create additional policies to govern the use of Woo, and any other services provided by Doubleyou. Doubleyou will circulate to each of its existing Members a copy of such policies. Continued use of Woo or Doubleyou’s services after circulation of such policies will be deemed to be an acceptance of such policies.
Referral program - Terms and Conditions
Woo reserves the right to suspend your account and/or revoke free crushes if they are earned inappropriately. Woo reserves the right to verify and adjudge the validity of the sign-ups generated via the referrals. For every successful referral, you will receive three free Crushes. Only the referrals that install and sign in the app are considered as successful referrals, only installation will not help. This promotion can be withdrawn by Woo at any time without any prior notice.
At Doubleyou we have customized pricing according to the services rendered by us. The details are provided to you beforehand according to the effort, efficiency and the output of the service. Typically, the range of transactions on our app“Woo” varies from INR 10 to INR 3000.
Schedule of payment
Some of our services can be utilized for fixed durations. In such cases, it is clearly mentioned within the description of these services. The period of usage in these cases vary from 1 month to 6 year.
We work hard to ensure the accuracy of pricing. Despite our efforts, pricing errors may still occur. In case there is an error in the billing, please write to us at firstname.lastname@example.org and we will try to resolve your issue on priority.
Our service is offered for sale by Doubleyou for your personal enjoyment and not for resale. Therefore, we reserve the right to refuse to sell to any person whom we believe may be purchasing for resale.
Our Customer Service Specialists are ready to assist you simply write to us at email@example.com and we will respond to you within 48hrs.